Privacy Policy

Last Updated: [Insert Date]

Welcome to Vango Store (“we”, “us”, or “our”), your trusted source for premium outdoor gear including adventure tents, camping furniture, and backpacking essentials. We’re committed to protecting your privacy while helping you prepare for your next outdoor adventure. This Privacy Policy explains how we collect, use, and safeguard your information when you visit usvangocamping.com.

1. Information We Collect

To provide you with the best outdoor shopping experience, we collect:

• Personal Information: When you make purchases (like air beds or camping chairs), create an account, or contact our camping experts, we collect your name, email, shipping address (1769 Perry Street, Sandusky, US 48471 for returns), and payment details.
• Order Details: Information about the outdoor gear you purchase, including adventure tents, camping tables, or accessories.
• Technical Data: IP address, browser type, and device information to optimize our site for researching backpacking tents or browsing camping furniture.
• Usage Data: How you interact with our site, such as which awnings or campervan accessories you view.

2. How We Use Your Information

We use your data to enhance your outdoor shopping experience:

• Process orders for camping gear and arrange global shipping (excluding parts of Asia and remote regions)
• Provide customer support for your adventure equipment questions
• Improve our selection of breathable carpets, blackout tents, and other outdoor products
• Send relevant offers on camping chairs, stoves, or new tent models (with your consent)
• Prevent fraud on high-value purchases like complete tent setups
• Comply with legal requirements for international orders

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Payment Processors: To complete transactions for your camping equipment purchases
• Shipping Providers: To deliver your adventure tents or air beds worldwide
• Service Providers: Companies that help us operate our store and website
• Legal Requirements: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same care we put into designing our durable outdoor gear:

• Secure servers with bank-level encryption
• PCI-DSS compliant payment processing (we never store full payment details)
• Regular security audits of our systems
• Limited employee access to your personal information

While we implement robust measures, no online transmission is 100% secure. We recommend using strong passwords for your account, especially when purchasing high-value items like campervan accessories.

5. Your Rights

As an adventurer shopping with us, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate information (like your shipping address for tent deliveries)
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications about new camping furniture or sales
• Restrict or object to certain data processing
• Receive your data in a portable format

To exercise these rights, contact our camping experts at [email protected].

6. Cookies and Tracking Technologies

Like selecting the right backpacking tent, we use appropriate technologies to enhance your experience:

• Essential Cookies: Necessary for purchasing camping chairs or checking out quickly
• Performance Cookies: Help us improve our site layout for browsing awnings or air tube replacements
• Functional Cookies: Remember your preferences for tent styles or camping equipment
• Marketing Cookies: Show relevant ads for camping gear you might enjoy (with consent)

You can manage cookies through your browser settings. Note that disabling some cookies may affect your ability to purchase camping tables or use certain features.

7. International Data Transfers

As we ship globally (excluding parts of Asia and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our outdoor gear is designed for all ages, but our website is not intended for children under 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy as we expand our range of adventure tents and camping appliances. Significant changes will be communicated to account holders.

Thank you for trusting Vango Store with your outdoor adventures and your personal information. We’re committed to protecting your privacy as reliably as our tents protect you from the elements.