At Vango Store, we understand that getting your outdoor gear quickly and reliably is as important as the quality of the products themselves. Whether you’re preparing for a weekend camping trip or a months-long adventure, our efficient delivery options ensure your equipment arrives when you need it.
Good to know: We process all orders within 1-2 business days. Delivery times begin once your order has shipped from our warehouse in Sandusky, US.
Our Shipping Options
Standard Shipping – $12.95
For adventurers who need their gear quickly, we offer expedited shipping through trusted carriers DHL or FedEx. Your order will typically arrive within 10-15 business days after shipping. This option provides tracking information so you can follow your package’s journey to your doorstep.
Free Shipping (Orders Over $50)
For budget-conscious explorers, we offer free shipping via EMS for all orders totaling $50 or more. Delivery typically takes 15-25 business days after shipping. While slightly slower, this option helps you save money for your next adventure.
International Delivery
We proudly ship worldwide (excluding some remote areas and parts of Asia). No matter where your adventures take you, we can get your gear to your location. Please note that international shipments may be subject to customs fees or import taxes, which are the responsibility of the recipient.
Tracking Your Order
Once your order ships, you’ll receive an email with tracking information. You can use this to monitor your package’s progress and estimate its arrival date. Our customer service team is always available if you have any questions about your shipment.
Returns & Exchanges
If you need to return an item, you have 15 days from the delivery date to initiate the process. Please ensure items are in their original condition with all packaging intact. Visit our Returns Policy page for detailed instructions.
Pro Tip: Planning a trip with a specific start date? Order at least 3 weeks in advance to account for processing and shipping times, especially if choosing free shipping.
Need Help With Your Order?
Our camping experts are here to assist with any delivery questions or special requests. Contact us at [email protected] and we’ll help ensure your gear arrives exactly when and where you need it.
Start Shopping NowAt Vango Store, we’re committed to making your outdoor adventures as seamless as possible – from the moment you place your order to when you’re enjoying nature with our premium gear.